Terms of Use

Please read carefully before using this site.

Welcome to Plains Hat Co. Our web site can be found at www.plainshatco.com.

By utilizing or accessing this website or any service on this website, you signify your acceptance of these terms and conditions as discussed below. We, Plains Hat Co. reserve the right to change, remove or add to these terms and conditions at any time without notice. Any modifications are effective immediately. If you do not agree to these terms, please do not use this site. If you have any questions regarding the Terms of Use, please email us.

The materials found on Plains Hat Co.’s web site, as well as the organization and layout of this site, are copyrighted and are then protected by the United States as well as worldwide copyright laws and treaty provisions. Materials found on Plains Hat Co. web site, include, but are not limited to text, images, video, illustrations, images, audio and video clips, which are protected by copyrights, trademarks, service marks, and/or other intellectual property rights and are owned and controlled by Plains Hat Co., its affiliates, third party providers, merchants, sponsors and licensors (collectively “Providers”) that have licensed their content or the right to market their products/services to Plains Hat Co.. You may access, download and print materials from Plains Hat Co.’s’ web site solely for personal, non-commercial use, however, any printout of this web site, or portions of the web site, must include acknowledgment of Plains Hat Co. as the rightful owners of the material being used. No right, title or interest in any of the materials contained in this web site is transferred to you as a result of accessing, downloading or printing such materials.

Unless otherwise specified, you may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, link to or frame in another web site, use on any other web site, transfer or sell any information obtained from this web site, without written permission from Plains Hat Co. As a condition to your use of this web site, you warrant to Plains Hat Co. that you will not use this web site for any purpose that is unlawful or prohibited by the Terms stipulated above, including without limitation the posting or transmitting of any threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material. If you violate any of these Terms, your permission to use our web site immediately terminates without the necessity of any notice. Plains Hat Co. retains the right to deny access to anyone at its discretion for any reason, including for violation of these Terms. The foregoing prohibition expressly includes, but is not limited to, the practices of “screen scraping” or “database scraping” to obtain lists of users or other information.

It is illegal to reproduce or distribute copyrighted material without the permission of the copyright owner. In most cases, the copyright owner is the artist or photographer themselves. By providing artwork to Plains Hat Co., you grant us a limited, royalty-free and non-exclusive license to use, adapt, transmit, transfer, store, reproduce, distribute, prepare derivative works of display the content in connection with our products, services and website. Content may be used for, but not limited to the following: samples, website imagery, promotional materials and displays. All concepts furnished to the client or for client review and comment purposes only. Plains Hat Co. retains the rights to concepts, comprehensives and all artwork involved in the design process prior to and including the final artwork and is granted the rights of use in promotional and advertising and marketing materials. All artwork designed by Plains Hat Co. and any modifications to artwork submitted to Plains Hat Co. remain property of Plains Hat Co. and may only be released at the sole discretion of Plains Hat Co.

You, the client, unconditionally guarantee that any element of text or graphics furnished to Plains Hat Co. for inclusion in the design does not infringe on any copyright or trademarks that have been already established by another company or organization. The Client will hold harmless and protect Plains Hat Co. from any claim or suit arising from the use of such as furnished by the client. Plains Hat Co. strives to produce original artwork and uses artwork legally available to us by ownership or through other legal sources. If, however, it is brought to our attention we created artwork for you, which accidentally infringes on any existing trademarked artwork, Card of Wood liability is limited only to a refund of the paid amount. Plains Hat Co. will not perform research checking on the legal availability of the name or logo we are creating designs for. It is the client’s responsibility to ensure that the name of their product, logo design, company or service is not already in use, and it is the client’s sole responsibility to secure a service mark or trademark to protect the rights to any name or image. Plains Hat Co. and it’s employees will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.

You may not send Plains Hat Co. any photos, artwork or text that contains material that is unlawful, threating, abusive, libelous, defamatory, obscene, pornographic, profane or offensive in the sole discretion of Plains Hat Co.

Submitted artwork is assumed to be correct. No digital proof will be provided if artwork is provided to Plains Hat Co. Plains Hat Co. is not responsible for any errors in submitted artwork. Any setup or designed artwork (done by Plains Hat Co.) will be proofed for approval. Upon approval, the layout and design is considered final artwork.

All content that is found within this web site is provided “as is” and comes without warranties of any kind either expressed or implied. Other than those warranties which under the United States Law are applicable to these Terms, are implied by law and are incapable of exclusion, restriction, or modification, Plains Hat Co. disclaims any and all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Neither Plains Hat Co. or its related entities, affiliates, providers, persons involved in the creation, production and distribution of this web site will be uninterrupted or error-free, that defects will be corrected, or that the server of the web site is hosted on to make content available will be free of viruses or other harmful components beyond our control. The content that is found within this web site is provided solely for your information and convenience only.

Plains Hat Co. does not warrant or make any representations regarding the results that may be obtained from the use of this web site, or as to the accuracy, reliability or currency of any content, service and/or products acquired pursuant to your use of this web site. You agree that the use of this web site is at your sole risk and that Plains Hat Co. will not be liable for cost of all necessary servicing, repair or correction of your system due to viruses or defects beyond our control. You agree that neither Plains Hat Co. or it’s related entities, affiliates, providers, respective employees, agents, any person or entity involved in the creation, distribution or production of this web site is responsible or liable to any person or entity whatsoever for any loss, damage, (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from the use or attempted use of this web site or any useful links. By way of example, and without limiting the generality of the foregoing, Plains Hat Co. and related persons and entities shall not be responsible or liable for any claim or damage arising from failure or performance, error, omission, interruption, deletion, defect, delay in operation, computer viruses, theft, destruction, unauthorized access to or alteration or personal records, or the reliance upon use of data, information, opinions or other materials found within this web site. You acknowledge and agree that Plains Hat Co. is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties.

Photos shown online, in our brochures, and physical samples that you receive are representative of the species only. Variation in color, figure and other natural characteristics including but not limited to thickness, translucency, texture, grain pattern, wood knots, amount of grain and color, including within the same specie, can occur. Wood veneer is a natural product and will always exhibit individual features and character marks. Certain species are more opaque than others. Typically, the lighter the wood is, the more translucent it is. Although two species of wood may be cut to the same thickness, one may feel thicker due to the density of the wood specie.
Due to the printers being used, fluctuation in the placement of the artwork will occur when printing on the wood.

All engraved orders will have the Plains Hat Co. logo and contact information printed on the backside of each card.

Printed inks are not 100% opaque, so the coloring of the wood will show through the printed inks. With our regular printing process, we cannot print a color on the wood that is lighter than the wood specie itself. To do so, would require printing done by foil printing or screen-printing methods. Additional fees will apply for both printing services. Printing on a dark wood, like Walnut or Acacia, the printing may not appear as legible as compared to lighter colored wood specie.

Payment is required at the time of order. Accepted credit cards: Visa, Master Card, American Express & Discover. Your card will be billed when the order is placed.  Your order will include the credit card convenience fee charged by your card provider and any applicable taxes.

After placing an order online, if you make a request or change to your order that influences the total price, you are responsible to pay for any additional fees to your order. A separate invoice will be provided to you (by email) with the cost difference. Payment of the remaining cost (invoice) must be paid (by credit card) before production of cards. Failure to pay the remaining amount will delay the processing and shipment of the current order. These fees may include but are not limited to expedited shipping fees, rush production fees, set up fees, premium wood fees, foil printing dies, foil printing fees or bleed artwork fees.

Items ship within 7-14 (business) days*, and after approval of artwork. (*Depending on the size of the order and availability of the product requested.) The turn time does not include shipping time or time during the proofing phase.

Custom orders are not eligible for return or refund. If there are any problems with your order, you must contact us within 24 hours’ receipt of the product. Returns or exchanges for any of the reasons related to natural occurrences and/or stated in the previous sections of this terms and conditions are null and void. We will give special attention to any returned orders to be sure the problem is rectified in a fair and speedy manner.  If a return authorization is granted, you will not be responsible for any restocking fees, but you still will have to pay for all shipping costs to return and exchange your item.

We use the following carriers to deliver our orders: UPS, USPS, and FedEx.

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you have a chance not to place your order if you decide not to.

Shipping tracking information for an order is available upon request. Plains Hat Co. is not responsible for a delay in the shipment or delivery of the good(s) due to fault or error of the delivery company.

Product(s) damaged or shorted in transit (i.e. UPS, USPS, FedEx…); require the receiving customer to notify the Shipping Company and Plains Hat Co. immediately. Receiving agent must show “in writing” that any package received damaged or shorted and file a claim within 24 hours. The package should be left as was received in the event of inspection. After inspection, a claim number will be assigned, at which point Plains Hat Co. will ship replacement good(s) if necessary.

If an item goes on back order, we will ship you the part of your order that is in stock and notify you of the back order. When the item becomes available, we will ship the rest of the order via ground shipment. You will not be charged for any additional shipping and handling for the second (ground) shipment.

For purposes of these Terms, “you” and “your” shall mean you and “we,” “us” and “our” means Plains Hat Co. These Terms of Use constitute the agreement between you and Plains Hat Co. Plains Hat Co. reserves the right to change these Terms of Use at any time without notice.